How Much Bond Can Be Collected
In Queensland, the maximum bond for a residential tenancy is four weeks' rent for properties where the weekly rent is $700 or less. For properties over $700 per week, there is no limit, though four weeks is the standard amount in practice.
The bond must be lodged with the Residential Tenancies Authority within ten days of receipt. The RTA holds the bond as a neutral third party and distributes it at the end of the tenancy in accordance with the parties' agreement or, if there is a dispute, in accordance with a QCAT order.
Claiming From the Bond
At the end of the tenancy, the landlord can claim from the bond for rent owing, cleaning costs if the property is returned in a less clean state than it was at the start, and damage beyond fair wear and tear. Claims must be supported by documentation.
If the tenant agrees to the claim, the process is straightforward. If the tenant disputes any part of the claim, the matter goes to QCAT for determination.
Common Mistakes That Weaken Bond Claims
The most common reason bond claims are rejected or reduced at QCAT is insufficient documentation. A landlord who cannot demonstrate the condition of the property at the start of the tenancy cannot establish that the current condition represents damage caused by the tenant.
Claiming for fair wear and tear is another common error. A landlord who claims for aged carpet, faded paintwork, or weathered outdoor furniture will have those claims rejected.
The Rental Managers manages the bond process from collection through to final distribution, with documentation prepared to the standard required for QCAT proceedings if needed.
