Privacy policy
Last updated 1 January 2026
Who we are
RentalCo (ABN 12 345 678 901) is a property management business operating in Townsville & North Queensland. This policy explains how we handle the personal information you share with us.
What we collect
We collect information you provide directly (such as your name, contact details and property details) when you request an appraisal, apply for a property, or get in touch. We also collect basic technical information when you visit our website.
How we use it
We use your information to respond to enquiries, provide property management services, meet our legal obligations and improve our service. We will never sell your personal information.
Who we share it with
We only share your information where necessary to deliver our services, for example with tradespeople coordinating a repair, or where required by law. We take reasonable steps to ensure third parties handle your data appropriately.
Keeping it secure
We take reasonable technical and organisational measures to protect your information from misuse, loss and unauthorised access. No system is perfectly secure, but we treat your data with care.
Your rights
You can request access to the personal information we hold about you, or ask us to correct it, by contacting us at hello@rentalco.com.au. We'll respond within a reasonable timeframe.
Contact us
If you have any questions about this policy or how we handle your information, email hello@rentalco.com.au or call 07 4755 1800.